Your privacy is our priority

At Quilavorex, we value your trust and are committed to protecting your data. We collect information only for essential operations, security, and service improvement. Please read below to understand how your information is handled responsibly.

What information we collect

Data is gathered only as necessary to support your use of this website and related services.

• Contact details you share when making an enquiry, such as name, email, and phone number.
• Technical information, like browser type, device, and site interaction details to improve user experience.
• Cookie data, preferences, and website usage statistics, managed according to your consent and settings.
• Records of any communications, including support or feedback messages you send to our team.

How we use your information

Your information is used only to provide services, respond to your enquiries, or enhance security and content quality.

• Contacting you in response to requests you make using our forms or contact channels.
• Improving website content, navigation, and features to suit common needs and feedback.
• Monitoring site usage to identify trends and resolve technical issues efficiently.
• Complying with legal obligations and responding to official enquiries if required by law.

Legal basis for processing

Our handling of your data is consistent with Australian law and privacy principles.

We only collect or process personal data where it is necessary for legitimate business, compliance, or as required by law. Your rights under applicable privacy legislation are respected and upheld.

Sharing information

We do not sell or trade your information. Data may only be shared if required by law or to trusted service partners for essential operations.

• Details may be provided to secure service providers strictly for performing site-related technical support.
• Information may be shared with Australian authorities where legally required.
• Service partners are contractually obliged to confidentiality and must follow strict data protection requirements.

Data security

We use industry-standard encryption and access controls to safeguard your data. Periodic reviews of our security practices help ensure continued protection. However, digital data transfer is never completely risk-free. We recommend using secure channels and exercising care when sharing sensitive information.

Your rights

Australian privacy law grants you certain rights regarding your personal data held by us.

• You can access or request a copy of your data at any time.
• Request correction if your information is inaccurate or incomplete.
• Request deletion of your information from our records where permitted by law.
• Raise concerns or complaints regarding our handling of your data at any time.

Cookies

Cookies help tailor our website to your needs. Manage preferences by visiting your browser’s settings at any time.

Read cookie policy Read cookie policy

Contact us

For privacy questions, please contact our support team using the details below. We’re here to help with any requests about your personal data.

Policy changes

Privacy policy updates may be made periodically. Your continued use of our site indicates acceptance of revisions.